Privacy Policy

Last updated: 22 July,2026

Karature Ltd. ("Karature," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect when you visit or make a purchase from karature.com, how we use and share it, and the choices and rights available to you.

By using our website, you agree to the collection and use of your information as described in this policy.

Information We Collect

Information you provide to us. When you place an order, create an account, or contact us, we collect information such as your name, email address, shipping and billing address, telephone number if you choose to provide it, and the details of your order.

Payment information. Your payment card details are collected and processed directly by our payment providers. We do not see or store your full card number.

Information collected automatically. When you visit our website, we automatically collect certain information about your device and how you interact with our site, including your IP address, browser type, device information, pages viewed, and the site you came from. We collect this information using cookies and similar technologies, described below.

Communications. When you reach out to us through our support form or otherwise, we keep a record of your message and our response so we can assist you.

How We Use Your Information

We use your personal information to:

Process, fulfill, and deliver your orders, and manage returns and refunds
Communicate with you about your orders and respond to your questions
Send you marketing emails where you have consented, from which you can unsubscribe at any time
Operate, maintain, and improve our website and understand how it is used
Detect and prevent fraud and protect the security of our site
Meet our legal, accounting, and tax obligations

Cookies and Tracking Technologies

We use cookies and similar technologies for three broad purposes: to make our website work and keep it secure, to understand how visitors use our site, and to measure and deliver advertising.

To do this, we work with third-party analytics and advertising partners, which currently include Google (Google Analytics), Meta (Facebook and Instagram), TikTok, and Pinterest. These partners may set cookies and collect information about your activity on our site and across other websites in order to measure the performance of our site and advertising and to show you relevant ads.

You can control cookies through your browser settings and, where it is offered to you, through the cookie preferences on our website. Please note that disabling certain cookies may affect how the site functions.

How We Share Your Information

We do not sell your personal information. We share it only in the following circumstances:

Service providers. We share information with the companies that help us run our business, including our e-commerce platform (Shopify), our payment providers (including Shopify Payments, Afterpay, Shop Pay Installments, and PayPal), the shipping couriers that deliver your orders, and our email marketing provider. These providers may use your information only to perform services on our behalf.
Analytics and advertising partners. As described in the section on cookies above.
Legal and safety reasons. We may disclose information where required by law, to respond to lawful requests from authorities, or to protect our rights, property, or the safety of others.
Business transfers. If Karature is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

International Transfers of Information

Some of our service providers, including Shopify, may store and process your personal information on servers located outside of Canada, including in the United States. As a result, your information may be accessible to courts, law enforcement, and government authorities in those jurisdictions under their applicable laws. By using our website, you consent to the transfer of your information outside Canada as described here.

How Long We Keep Your Information

We keep your personal information for as long as necessary to fulfill the purposes described in this policy, including to meet our legal, accounting, tax, and reporting obligations, and to resolve disputes and enforce our agreements.

Your Privacy Rights

Depending on your province of residence, you may have the right to access the personal information we hold about you, to request that it be corrected, and to withdraw your consent to certain uses. Residents of Quebec have additional rights under Quebec's Law 25, including the right to request that your information be transferred to you or another organization (data portability), and to be informed about the use of your information in automated decision-making.

To exercise any of these rights, please contact us through the support form on our website. We may need to verify your identity before responding to your request.

Marketing Choices

We send marketing emails only to customers who have consented to receive them. Every marketing email includes an unsubscribe link, and you can opt out at any time. Even if you opt out of marketing, we will still send you transactional messages that are necessary to complete your orders, such as order confirmations and shipping updates.

Security

We take reasonable administrative, technical, and physical measures to protect your personal information against loss, theft, and unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is intended for adults and is not directed to children. We do not knowingly collect personal information from children under the age of 16. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

Our Privacy Officer

We have designated an individual who is responsible for our compliance with this Privacy Policy and applicable privacy laws. If you have any questions or concerns about how we handle your personal information, you may contact our Privacy Officer through the support form on our website.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please reach out to us through the support form on our website.